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#104 from R&D
Innovator Volume 3, Number 6
June 1994
Reinventing
Restructuring
by Harvey Gittler
Mr.
Gittler, of Oberlin, Ohio, has been writing and lecturing on
management issues since he retired a few years ago as a
manufacturing executive. He
swears he’s a person who believes everything he reads.
Not a day goes by
without a self-important notice by this or that company about how
it is restructuring or "reinventing" itself. Yet no matter how many notices we see, restructuring is never defined. Readers are left with the impression that it has something to
do with financial maneuvering or downsizing.
But its exact nature remains a dark secret--the corporate
equivalent of alchemy.
I think the
concept of restructuring, whatever it actually is, is off to a
poor start. Restructuring,
as far as I’m concerned, is doomed to failure.
To its credit,
the movement has a good title: restructuring
isn’t part of everyday parlance.
Furthermore, the term implies that an organization has a
structure (despite the widespread impression to the contrary).
On the down side,
this management movement lacks deeper lingo. It has no phrases that give us a sense of what restructuring
is. Other movements
have practically patented jargon ("total quality
management" leaps to mind) to translate common English into
higher-level gobbledygook.
How can any
movement survive without its own patois?
Restructuring has
deeper problems. No
one has written a bestseller on How
to Restructure Your Company Without Losing Your Shirt .
And where are the
textbooks? Before I
bet my company on this portentous fad, I'd want to study Principles and Foundations of Restructuring: A Guide for the Perplexed,
or The Complexities of
Restructuring the Industrial Organization: Mechanics and Dynamics.
Where are the
magazine articles documenting how Amalgamated Industries saved
gigabucks by restructuring? True,
we occasionally read tantalizing sentences on the results: “Abex
expects to save five billion dollars over the next five years by
restructuring,” but what about an expensive, longitudinal study?
Does my mail
bring flyers for exorbitant restructuring seminars?
Here I sit, obsessed with the desire to restructure, and I
can't even figure out how to squander a few thousand simoleons at
a meeting on “The Ten Commandments of Restructuring” (in
Honolulu, naturally).
Where is the guru
of restructuring? How
can a management movement survive without a dozen self-proclaimed
"world-class experts"?
Something is desperately wrong with a movement that has no
consultants.
Why haven't the
Institute of Industrial Engineers, the American Society of
Mechanical Engineers, or the American Management Association
established restructuring subdivisions?
When U.S.
industry was first accused of losing productivity, different
states set up productivity centers.
Why no statewide restructuring centers?
Why no national structure to stabilize the restructuring
movement?
Which company
officials are responsible for restructuring? Would a Vice President of Restructuring please take a bow?
Restructuring is
so new that software remains to be written.
You can’t cram your organization into a computer, run a
restructuring program, and print out a restructured company,
complete with bold lettering and pie charts.
Perhaps we know
so little about restructuring because the muckety-mucks believe
mere mortals are too dumb to understand this great movement.
But I see a
silver lining. Since
no one knows what restructuring is, how it’s done, or what
it’s supposed to accomplish, even we mortals should have a free
hand to reinvent restructuring.
If your company
hasn’t joined the restructuring bandwagon (in other words, if
it’s trapped in the dark ages), why not march into the chief's
office and offer to restructure the company yourself?
There's no standard for comparing your actions, and you may
end up a hero.
Just don't
restructure yourself out of a job.
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