Volume 10, Number 3
Employee Makes a Major Contribution
Two years ago, we
had a new head of our department.
She came from another company and, within three months,
hired two individuals from her previous company.
The problem was that the department head only relied on
these two people. That would be OK if they had a lot of experience in our type
of work, but they didn’t. In
fact, they knew hardly anything about our field of work.
That left us, the
productive staff, essentially under the two intermediaries. Besides their ignorance, these two competed with each other.
Each wanted to be the one to tell the department head of
some good or bad news. When
these two were together, the friction could light a match. The
funny thing is that I believe the department head had no inkling
of this friction. We
never had department meetings where an open--to
everyone--discussion of issues occurred.
decisions about our department made no sense.
I assumed they were based on the department head’s
recommendations, which were based on what her two henchpeople told
her, which were based on what each felt would provide a positive
spin for himself. We
workers continually complained among ourselves about these two
no one would take the chance to tell the department head, or
Let me tell you
what I did. I wrote a
letter to the company president explaining this destructive
situation. After I
had a close work colleague read it, we signed off, “Two
employees very dedicated to this company.”
We didn’t sign our names though.
Two months later,
the department head and her two intermediaries are no longer with
the company. We’ve
got another outsider as department head, and she has a lot of
contact with us. She’s
especially impressive as she is trying hard to learn the ins and
outs of our work.
I’d like to
feel that I, a lower-level employee, made a most important
contribution to the company.
Or, maybe, the old trio would have been let go in spite of
my letter. No matter,
I feel good!